Yesterday, I had an emergency appointment with a
dermatologist because the mild rash I’d been experiencing for several months
had suddenly exploded and covered my entire face, neck, and shoulders with an uncomfortable,
itchy, UGLY rash. I had been for treatment about a month earlier, and the rash
seemed to be responding well to the medications, but the sudden worsening had
happened just before my family left for two back-to-back vacations, so I’d been
dealing with the discomfort of the rash for several weeks (and my family had
been dealing with the discomfort of ME for several weeks). Needless to say, by
the time I was sitting in the office, I was feeling pretty frustrated.
At my initial appointment, the resident and the attending
physician both examined me thoroughly and agreed that they weren’t sure of the
exact cause, but because the rash was on my face, they wanted to try a course
of medications before resorting to taking a biopsy, which would likely leave a
scar. At my first follow-up appointment, things had improved so much that we
all agreed to just finish out the course of the medication. At yesterday’s
appointment, the rash was defined enough that they were able to determine,
without a biopsy, at least that the rash seemed to be caused by exposure to
some kind of irritant or allergen, rather than by an infection. But what was
the cause? The resident and I thought through some things I might have been
exposed to – air freshener, cleaning chemicals, different shampoo or detergent
or face wash or sunscreen, a new perfume, some kind of pollen in the air. It
was actually a small benefit that the problem had begun just before we left for
vacation, because there were very few things that I had been exposed to
consistently over those two weeks: I had slept in my bed, in a cottage, at a
hotel, and in a tent; I had eaten at home and at restaurants; I had been in
three different states with completely different flora; I had been out of the
sun, in the sun a little bit, and had full sun exposure; I’d spent long hours
in the car, long hours in the house, and long hours in the great outdoors. It
allowed us to eliminate a number of different factors. In fact, it had caused
us to eliminate pretty much everything
we could think of.
After this extensive discussion, the resident went to get
the attending physician to review his recommendations. One of the last
questions he asked was, “What bothers you most: pain, itchiness -“ I
interrupted to agree wholeheartedly, “Itchiness!” He paused a moment and asked
gently, “And how it looks?” I made a bit of a noncommittal face but he saw the
tears well up in my eyes. I’m not vain, but it’s hard to look in the mirror for
two weeks and see a moon landscape of angry red welts and pimples covering your
entire face. (I’m developing a new appreciation and sympathy for teens with bad
acne.) As he left the room, he squeezed my shoulder sympathetically and said, “It
looks really uncomfortable. We’ll get it taken care of.”
Now, that’s a pretty small thing. A lot of doctors would say
something similar – don’t worry about it, I’m sure we’ll find the problem, we’ll
figure it out – but that little bit of human contact, that reassuring squeeze,
reminded me that he’s on my team. He cares that I’m miserable. My pain matters
to him. That simple touch told me that I was not alone in dealing with this
unpleasant problem.
What did it cost him to take that extra second, to make that
extra contact? Not much. He could do that for every patient all day long and
only leave the office 30 seconds later than usual. How many times are we given
an opportunity to add that split-second of extra reassurance, of letting people
know we’re on their side, of making someone feel less alone? I read an article this morning about a woman
who was coming to terms with her alcoholism, and hearing another person say the
words, “Guess what? Me too,” helped her
realize that she wasn’t battling in a vacuum. She didn’t have to do it all
herself. She wasn’t the only one to go through it. She wasn’t alone.
And that’s what I needed to hear yesterday: I am not
abandoned and alone in my fight and my frustration. There are others fighting
by my side, some family, some friends, some strangers. But all helping to fight
my battle, whether by active participation or merely encouragement and
sympathy.
It was a little thing, but it made all the difference in the
world.
I am not alone. And
neither are you, whatever you may be suffering right now. Courage, friend. You
are not alone. No one is alone.
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